Terms & Conditions
Effective Date: March 3, 2026
Motor Carrier Safety Policy Services
This website, operated by Hoffenmer Inc., provides Motor Carrier Safety Policy templates and compliance services for employers hiring CDL drivers engaged in safety-sensitive functions, in accordance with 49 CFR ยง 385.3 requirements.
Service Description
Our Motor Carrier Safety Policy service includes: comprehensive safety policy handbook updated for 2026 FMCSA regulations, driver's daily driving fitness checklist, individual vehicle distance record templates, driver qualification guidelines, regulatory compliance guide, and implementation support. The client acknowledges that enforcement and implementation of safety policies is the sole responsibility of the motor carrier.
Processing Timeline
Safety policy requests are typically processed and delivered within 2-7 business days from the date of order. However, processing times may vary based on workload and customization requirements. Hoffenmer cannot guarantee specific delivery timeframes.
Client Responsibilities
The client must provide accurate and complete information regarding their company operations, DOT/MC numbers, and specific compliance needs. The client is solely responsible for reading, understanding, implementing, and enforcing the safety policies provided. Hoffenmer provides templates and guidance but does not guarantee compliance outcomes or safety ratings.
Policy Enforcement and Compliance
Having a safety policy on file is an important step toward safety compliance. However, it is the enforcement of the policy that may have an impact on safety scores should an FMCSA Audit or Compliance Review take place. The client is fully responsible for actionable enforcement of all safety policies provided.
Add Drivers to Policy
Clients who have obtained a Motor Carrier Safety Policy from Hoffenmer may request to add additional drivers to their existing policy. Proof of original policy filing will be required. This service is subject to additional fees.
Fees and Payment
Service Fees
All service fees are clearly disclosed prior to processing and must be paid in full before delivery of safety policy materials. Service fees cover policy template preparation, customization, and delivery.
Refund Policy
All service fees are final once the safety policy has been delivered to the client. Refunds will be considered if requested within 48 hours of payment and the safety policy has not yet been processed or delivered. Refunds are not available once the policy has been delivered, as processing work has been performed.
Payment Methods
We accept major credit cards, debit cards, and electronic payments through secure payment processors. All payment information is processed through PCI-compliant secure systems.
Privacy Policy
This Privacy Policy explains how we collect, use, share, and protect information about you when you use Hoffenmer Inc. and our services. By using our website or services, you agree to the privacy practices described in this policy.
Information We Collect
Information You Provide
When you use our services, we collect information that you choose to share with us, including: Name, Address, Company name, DOT/MC number, Email address, Telephone number, and Credit or debit card information.
Automatically Collected Information
Our website automatically collects certain information about you and your use of our services, including: Device information, IP address, Browser type and language, Pages viewed, Times accessed, and Pages visited before or after navigating to our website.
How We Use Your Information
We use your information to: deliver our services to you, process your safety policy requests, communicate with you about the services, provide you with updates and status notifications, analyze and improve our website and services, prevent fraud and security concerns, and comply with applicable laws and regulations.
How We Share Your Information
We may share information collected about you in the following situations:
With service providers: To perform functions and process your data.
For legal or security reasons: To comply with legal processes, investigate fraud, or protect rights and safety.
In business transfers: In connection with mergers, acquisitions, or asset sales.
How We Protect Your Information
We take reasonable precautions to protect your information. However, please keep in mind that the Internet is not a 100% secure medium for communication. While we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
Cookies and Tracking
We use cookies and similar technologies to collect information about your activity, browser, and device. This helps us remember your preferences, analyze how our services are used, and improve your experience.
Communications and Notifications
Email and Text Messages
Hoffenmer Inc will send you email or text message notifications only after you have provided your contact information and granted us permission to contact you. We may also send you transactional notifications related to your service requests or safety policy status updates.
Message and Data Rates
Hoffenmer does not charge fees for sending notifications. However, your mobile carrier may charge standard rates for text/SMS messages. Message and data rates may apply. Message frequency may vary.
Opt-Out
To stop receiving text messages, reply "STOP" to any message you have received from Hoffenmer Inc, or contact our support center at 240-544-0878. All opt-out requests are processed immediately.
Support
For support or information, please email info@dotpolicy.us or call 240-544-0878.
Service Provision
Service Modifications
Hoffenmer reserves the right to modify, adjust, or otherwise change the manner in which its services are provided at any time, at its sole discretion. These changes may be made to enhance quality, efficiency, compliance, or security of the services.
Additional Information Requirements
Certain safety policy requests may require supplemental information or supporting documents. Clients will be notified if additional materials are necessary. If the requested information is not received within sixty (60) days from the date of order, the request will be considered incomplete and may be dismissed.
Limitations and Disclaimers
Hoffenmer is a private third-party service provider and is not affiliated with, endorsed by, or sponsored by the Federal Motor Carrier Safety Administration (FMCSA) or the U.S. Department of Transportation (DOT). All trademarks, service marks, and trade names referenced on this site are the property of their respective owners.
While Hoffenmer strives to provide accurate and comprehensive safety policy templates, we cannot guarantee compliance outcomes, safety ratings, or audit results. The safety policy provided is a template and guide. Hoffenmer is not responsible for the client's implementation, enforcement, or lack thereof of safety policies. The client retains sole responsibility for safety management controls and FMCSA compliance.
By accepting this safety policy, the client agrees to hold harmless Hoffenmer Inc., its subsidiaries and agents for any harm incurred by the acceptance, use, or lack of use of this policy.
Contact Us
If you have any questions about these terms or our services, please contact us:
Phone: 240-544-0878
Email: info@dotpolicy.us
Website: DOTSafetyPolicy.us
Postal Address: Hoffenmer, 2020 Pennsylvania Ave NW #1022, Washington DC 20006
Changes to These Terms
We may make changes to these terms from time to time, in our sole discretion. We will provide notice of material changes by indicating that the Terms & Conditions have been updated on our homepage. Your continued use of the services after changes have been made will constitute your acceptance of the changes.
Last Updated: March 3, 2026